Skip to main content
    
    
    
    
        
            
    
    Terms & Conditions
CaféM Loyalty Card Terms & Conditions
Last Updated: 24 Jul 2025
Terms & Conditions:
- The Promoter is Serco Leisure Operating Limited (company number: 04687478), Lancer House, 38 Scudamore Road, Leicester, LE3 1UQ
 - Customer must purchase six full price hot drinks at any Serco operated Leisure Centre to qualify for a free hot drink 
 - The number of stamps a customer can collect is not restricted per day
 - Loyalty card is only acceptable when stamped with the official CaféM coffee cup stamp
 - Stamps are not transferable
 - Loyalty card can be used in any Serco leisure centres
 - Offer includes all hot drinks available at the centre 
 - Offer excludes seasonal & speciality hot drinks
 - No alternative drinks are available as part of this offer
 - Loyalty card will be retained by our team once completed
 - The issuing leisure facility reserves the right to withdraw, alter or decline this offer without prior notice
 - Offer subject to availability
 - Serco Leisure Operating Ltd have the final decision on any discount given 
 - Management reserves the right to cancel or refuse an individual’s loyalty card with justified reason